High-Quality products equally demand superior support.

The following specifications help us to handle your requests most efficiently:

• Provide us the exact name, serial and version number of the product.
• Support is only granted for products that are used according to the hardware and operating system
• Describe the problem and the details to help us make its history comprehensible.
• In case that you report the problem by phone stay close to your product to follow the instructions of our technical support staff.

Phone Tech Support:
Monday - Friday: 8 a.m. to 5 p.m. (CMT)

Phone number: +49  7152 93979-44
Fax number: +49 7152 93979-19
E-Mail: support@de.e-data.com